In order to get closer in touch with our clients and to better meet customers’ business demands, we launched a project to improve our social media appearance. This project was done in cooperation with the students of Kalaidos University of Applied Sciences Switzerland. A customer survey and personal interviews were performed, analyzed and an action plan was defined. To express our thanks for the participation on this survey, SENIS raffled a 3MTS USB Handheld Teslameter among all participants. The prize winner is our long-year customer the Swiss company maxon motor AG.